Most of the items at Zurleys are fragile and/or bulky and we don't claim to get you your order the quickest but we do try our hardest to make sure your item arrives safely. In the unfortunate even an item is damaged by a courier, we are always here for you to rectify any issues.
As part of the free standard delivery service, Zurleys provides the most suitable way for you to receive the item as safely as possible.
All deliveries are carried out by third party services/companies.
Parcel/Couriers deliveries/Direct Dispatch
The deliveries are mostly provided by DHL, Fedex or Hermes. Occasionally, we use other couriers. The deliveries can include Medium to Large items as well as small items if they are available to be delivered with these networks. Deliveries are NOT made inside the property with this option. Tracking will be provided with these items as well as DHL and DPD send timeslots on the morning of delivery.
Kinetic Logistics/Personalised Home Delivery/Birmingham Transport (1 Man and 2 Man Deliveries)
This is one of our most common delivery services for bulky & fragile furniture. A more personal delivery service, specialising in small to extra large items. Deliveries booked in using text if applicable beforehand.
This service is often used by a manual moving delivery service and doesn’t use automated sorting networks. Often used on large and fragile items and delivered as part of other deliveries in your area by the specialised team.
With large and bulky deliveries you usually receive a notification about your including delivery slot and you can accept or reject this slot.
Please note: Couriers are usually assigned based on postcode and item, we automatically assign the best courier to use after ordering.
**Surcharges apply for alternative deliveries such as Saturday Delivery if its available by the courier.