Delivery Types

As part of the free standard delivery service Zurleys offer we provide the most suitable way for you to receive the item as safely as possible. If you wish for an alternative delivery type than the one assigned to your product(s) listed below then please contact us after ordering to enquire if we can change the delivery type to suit you. You can see how your item will be delivered on the order review section before placing the order or on your order confirmation email*

All deliveries are carried out by third party services/companies.

Fragile Palletised Delivery

This is one of our most common delivery services for mirrored and fragile furniture. Delivery is to your door and the pallet can be removed on request*.  This is the safest way for you items to arrive in perfect condition. Delivery can be booked in beforehand or within 48/72 hours of receiving your dispatch email in most cases. If you do not wish for a Pallet Delivery and it is assigned to your order then you must let us know before your dispatch email is sent to see if an alternative service is available. Deliveries are NOT made inside the property.

Parcel/Couriers deliveries

These will be listed as Delivered as Small Parcel item, Delivered as Medium Parcel item and Delivered as Large Parcel item. The deliveries are provided by Interlink Express, DPD, UPS, TNT Express, YODEL, MyHermes and XDP (manual handling delivery service). The deliveries can include quite large items as well as small items if they are available to be delivered with these networks. Deliveries are NOT made inside the property..

Tracking in most cases will be provided with these items and is provide on UPS, Interlink, MyHermes and DPD as standard.

Specialised Furniture Freight Delivery

This delivery service is only applied on large items and on occasions items dispatched from Europe. Delivery is booked in with you beforehand.

Personalised Home Delivery/Personal 1 Man Delivery Service

This service is often used by a manual moving delivery service and doesn’t use automated sorting networks. Often used on large and fragile items and delivered as part of other deliveries in your area by the specialised team.

Kinetic Logistics

A more personal delivery service, specialising in small to medium fragile items to delivery to ground floor room of choice (excludes properties with steps to the front door). Deliveries booked in using text if applicable beforehand.



* We will always try to keep the delivery method up to date but in some instances we may choose to use an alternative delivery method than the one selected on your product. An example of this is a coffee table may be delivered by UPS instead of Kinetic Logistics if the Kinetic logistics option is enabled. This allows having your goods arrive quicker to you. We cannot be liable for using an alternative delivery method and in the instance that the alternative delivery method is vastly different we will notify you before dispatching the item.

** Surchases apply for alternative deliveries such as Saturday Delivery.