Return or Cancel an Order/Item





If you wish to return an item to Zurleys within 30 days please email and quote your order number or postcode.  

We offer a no quibble returns if you are not happy with your item(s) you can request a return or return it yourself within 30 days of delivery.

Report all damages/faults within 14 days of delivery.

If you have any questions about returning an item please email us at or phone on 01744 742384.


Please Note

  • Unwanted items will incur a delivery return fee which we can deduct from the refund. To see our full return policy and return delivery charges, these can be found here and the full terms and conditions can be found here


If you wish to request to return an item via post please write to us at the below address:

Zurleys, Enterprise Greenhouse, St Helens Chamber, St Helens, WA101FY.