Orders over £50 include free delivery. Some areas may be excluded from free delivery. These include delivery to postcodes that incur additional charges. If your address incurs additional charges you will be required to pay the extra surcharge. This includes postal areas such as in the Highlands. For a full list of exclusions please see below.
As part of the free standard delivery service which Zurleys offer, we provide the most suitable way for you to receive the item as safely as possible.
Delivery Estimates/Expected Delivery
Please see checkout page for confirmed expected delivery timescale.
Estimated delivery lead times, these can be found on the product page. Delivery estimates are calculated in working days.
Accepting your delivery
Please ensure you thoroughly check your items for any damage at the point of delivery. In the unusual event that your item arrives damaged, please do not accept the delivery and email us at firstname.lastname@example.org and we will do our best to rectify the problem as soon as possible.
All deliveries taken place by third party carriers only include delivery to the door unless stated. This can include large or heavy items if a “to door” delivery service is available.
The Delivery Terms
For the Full Delivery Terms please visit the Terms and Conditions page and see points 10 & 11 of the policy.
Delivery Charges To Excluded Free Delivery Locations:
- Courier £25 surcharge
- Heavy/Fragile Furniture £80 surcharge.
Please note as of January 2021, some item we provide are unable to be delivered to Northern Ireland. This is due to external factors out of our control. If this is the case, we will notify you directly.
Other Surcharge Areas
Scotland Postcodes: AB, DD, IV, KW, PA, PH
We reserve the right to cancel your order if we are unable to delivery to that location due to external factors.