Delivery Options At Zurleys


Returns Policy

Privacy Policy

 

Free Delivery:

Orders over £50 include free delivery. Some products may be excluded from free delivery. These include delivery to postcodes that incur addition charges. If your address incurs additional charges you will be required to pay the addition surcharge.  This includes postal areas in the highlands. For a full list please see below.

Delivery Services

As part of the free standard delivery service Zurleys offer we provide the most suitable way for you to receive the item as safely as possible. If you wish for an alternative delivery type than the one assigned to your product(s) listed here then please contact us after ordering to enquire if we can change the delivery type to suit you*. You can see how your item will be delivered on the order review section before placing the order or on your order confirmation email**

Delivery Van    Please find all the different delivery services HERE


Delivery Estimates/Expected Delivery

(*) Asterisk on the product page – Please see checkout page for confirmed expected delivery timescale. Timescales on the product page are estimates only and a more specific delivery lead time is only available once your address has been confirmed. 

For specific product delivery estimates please check the checkout page as your address is required. For estimated delivery lead times these can be found on the product page (visible under the product name). Delivery estimates are in working days.

Accepting your delivery

Please ensure you thoroughly check your items for any damage at the point of delivery. In the unusual event that your item arrives damaged, please do not accept the delivery and call us on 01744-742384 and we will do our best to rectify the problems as soon as possible. Please do not ask our carriers to arrange exchanges or refunds.

Delivery Service:

All deliveries taken place by third party carriers only include delivery to door unless stated on the checkout page. This can include large or heavy items if a “to door” delivery service is still available. 

 

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The Delivery Terms 

For the Full Delivery Terms please visit the Terms and Conditions page and see points 10 & 11 of the policy.

Delivery Charges To Excluded Free Delivery Locations:

Scottish Highlands

  1. Courier £15 surcharge
  2. Heavy/Fragile Furniture £50 surcharge

Channel Islands, Republic Of Ireland and Northern Ireland

  1. Courier £25 surcharge
  2. Heavy/Fragile Furniture £80 surcharge            

We reserve the right to cancel your order if you are unwilling to pay the surcharge for your address (if applicable).